Trading as The Guild of Property Professionals
This privacy notice sets out how we will process personal data we collect from or about you, or which you provide to us. Please read this notice carefully to understand why data is being collected and what we do with that data.
Our website and services may contain links to independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies.
We may change the privacy notice from time to time by amending this page.
For the purpose of the Data Protection Act 1998 and General Data Protection Regulation EU 2016/679, the data controller is GPEA Ltd a company registered in England under company number 2819824 whose registered address is 121 Park Lane Mayfair, London, W1K 7AG
What type of information might we collect from you?
The personal information we collect from you will typically include the following:
Where we need to collect personal data by law (for example to meet our obligations to prevent fraud and money laundering) or under the terms of a contract we have with you and you fail to provide that data when requested, then we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
Website Cookies & Other Technologies where we collect information from you
Cookies are small files saved to the user's computer hard drive or device that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the user with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive, or other devices. they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive or device by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
On what basis can we process your information?
GPEA Ltd will only process your information in pursuance of our legitimate interest if we receive any requests related to, for example, a product or service, a call-back, or specific marketing materials; we will use your personal information to fulfil your request.
The legal grounds under data protection legislation for processing your personal data are as follows:
or in rare circumstances:
You no not need to provide us with marketing consent in order to receive our services
HOW GPEA Ltd USES THIS INFORMATION
What are we going to do with your information?
We will hold and use personal information about you in the following ways:
How long will we keep your data?
We will usually retain your personal data for 6 years after the last point of contact. There may be occasions, depending on the service you have chosen to use us for, which may require a longer retention period. In these circumstances we will always advise you of this in writing.
THIRD-PARTY SERVICE PROVIDERS
Who will your information be shared with?
We may engage third-party service providers to perform a variety of business operations on our behalf but only where you have specifically requested one of these services. We provide our service providers with only the personal information they need in order to perform the services we request, and where possible we contractually require that they protect the information appropriately and not use it for any other purposes.
We will pass your details to these organisations (our “data processors”) who carry out certain activities on our behalf as part of our providing our services:
We will not share your information with third parties for marketing purposes without first obtaining your prior consent.
You can request a full list of the all organisations that we may share your data with by emailing email@example.com
Security of your data
Your data will be held on secure servers within the European Economic Area ("EEA"), with all reasonable technological and operation measures put in place to safeguard it from unauthorised access. Where possible any identifiable information will be encrypted or minimised.
How you can access and update your information
You have a right to request a copy of the personal information we hold about you, known as a data subject access request. You also have the right to request that any information we hold about you which may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent to Marcus Whewell by e-mail to firstname.lastname@example.org or post to 121 Park Lane, Mayfair, London W1K 7AG
How you can request erasure of your data
You can ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where you have withdrawn consent for us to process it (as explained below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
How you can withdraw your consent
You have the right at any time to withdraw any consent you have given us to process your personal data. Please note if you withdraw your consent it will not affect the lawfulness of any processing of your personal data we have carried out before you withdrew your consent. Should you wish to do so, you can change your consent preferences at any by contacting us.
How you can restrict or object to us using your data
You can ask us to suspend the way in which we are using your information in certain scenarios, or object to our processing your data where we are relying on a legitimate interest ground (or those of a third party) and you feel it impacts on your fundamental rights and freedoms, or where we are processing your personal data for direct marketing purposes. In some cases where you object, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Please note that if you want us to restrict or stop processing your data, then this may impact on our ability to provide our services. Depending on the extent of your request we may be unable to continue providing you with our service.
Any queries or concerns about the way in which your data is being used can be sent by email to email@example.com or by post to 121 Park Lane, Mayfair, London W1A 7AG
Moving your information to another organisation
In the event that we process your data by automated means where you have either provided us with consent for us to use your information or where we used the information to perform a contract with you, you have the right to request that we send to you or to another organisation, a copy of the personal data we hold about you; for example, when you are dealing with a different service provider. If you would like us to move, copy, or transfer your information please let us know by email to [email address]. We will respond to you within one month after assessing whether or not this is possible, taking into account the technical compatibility with the other organisation in question.
Complaints about the use of your personal data
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated by writing to Marcus Whewell, 121 Park Lane, Mayfair, London W1A 7AG or by e-mail to firstname.lastname@example.org
If you are not satisfied with our response, or believe we are processing your personal data not in accordance with the law, you can complain to the UK Data Protection Regulator, the Information Commissioner’s Office. Further details can be found at www.ico.org.uk or Tel: 0303 123 1113.